Privacy Policy

Effective Date: 22 May 2026

At Alex Clarke Consulting (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit alexclarkeconsulting.co.uk or use our services.

1. Information We Collect

We may collect the following information when you use our website or services:

Personal Information

  • Name
  • Email address
  • Business name
  • Website URL
  • Billing information
  • Contact details

Business Information

  • Information submitted through audit forms
  • Uploaded documents and files
  • Business performance data voluntarily provided by you

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Deliver business audit and consulting services
  • Process payments and invoices
  • Create and manage customer accounts
  • Communicate regarding your audit or enquiries
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Payments

Payments made through our website may be processed by third-party payment providers such as:

  • Stripe
  • PayPal

We do not store your full payment card details on our servers.

Please refer to the privacy policies of these providers for more information about how they process your payment data.

4. Client Accounts & Uploaded Files

If you create an account on our website, we may store:

  • Your account information
  • Purchase history
  • Invoices
  • Uploaded documents related to your business audit

We take reasonable measures to protect client files and restrict access to authorised users only.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyse website traffic
  • Remember user preferences

You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal and business information only for as long as necessary to:

  • Deliver our services
  • Maintain financial records
  • Comply with legal or tax obligations
  • Resolve disputes

7. Your Rights

Under UK GDPR and applicable data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Request restriction of processing
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:

hello@alexclarkeconsulting.co.uk

8. Third-Party Services

We may use third-party services and plugins to operate our website and business, including:

  • WordPress plugins
  • Analytics providers
  • Payment processors
  • Email communication tools

These providers may process data in accordance with their own privacy policies.

9. Data Security

We implement reasonable technical and organisational measures to help protect your information from unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact:

Alex Clarke Consulting
hello@alexclarkeconsulting.co.uk
alexclarkeconsulting.co.uk